Refund Policy
Last updated: July 21, 2026
We want you to only pay for Ravn if it actually works for you. That's why every plan comes with a 7-day money-back guarantee.
The guarantee
If Ravn doesn't change your iPhone's location within 7 daysof your purchase, email us and we'll refund you in full — no forms, no interrogation.
How to request a refund
- Email hello@ravnvpn.com from the address on your account.
- Include your licence key or order email.
- We process eligible refunds within 5 business days back to your original payment method via Stripe.
Subscriptions
You can cancel a monthly or yearly plan anytime and keep access until the end of the period you already paid for. After the 7-day window, we don't refund the remainder of a running subscription period, but you won't be billed again once cancelled.
Lifetime licences
Lifetime purchases are covered by the same 7-day guarantee. After 7 days, a lifetime licence is non-refundable.
Your statutory rights
This policy is in addition to any rights you have under your local consumer law, which we always honour.
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